Privacy Policy

Gilray Plant Ltd would like to take this opportunity to assure you, our valued customer, that we are 100% committed to protecting your privacy and security.

Your Personal Information

In order to process your order and to provide you with the best possible level of service, we need to collect some necessary information about you. However, we only use the information we collect about you in accordance with the Data Protection Act 1999. Gilray Plant Ltd will never collect sensitive information about you without your explicit consent.

The information we collect about you includes:

  • Your name
  • Your address
  • Your e-mail address
  • Your telephone number
  • Your order history and profile

Gilray Plant Ltd will not, under any circumstances, pass any of the information we have collected about you onto any third party. Our commitment to customer service ensures that all personal information is held securely, in accordance with both our internal security policy and the UK Data Protection Act 1998, to ensure that no other party is able to view your details.

If you wish to check the information that we hold about you, you can do this at any time by emailing us. If any of the information we hold is inaccurate, we will delete or correct it immediately. Our security procedures mean that we may request proof of identity before we are able to disclose sensitive information to you.


Gilray Plant Ltd does not endorse “spam” mail – we know how annoying this is! Although we will email you to confirm your order, we promise not to email you in the future unless you have given us your consent and we will of course give you the opportunity to refuse any marketing email from us.

Cookies on Your Browser

In order to continually improve our service, Gilray Plant Ltd uses technology to track the patterns of behaviour of visitors to our site. This can include a ‘cookie’ that is stored on your internet browser. The information collected in this way can be used to identify you when you return to our website and therefore to provide a more personalised shopping experience. Visit our Cookie Policy page for further information.

Secure Shopping at Gilray Plant Ltd

Gilray Plant Ltd understands that many consumers are wary of shopping on the internet, but we can assure you that shopping at Gilray Plant Ltd is completely safe and secure.

All credit/debit card information is processed securely by SagePay and is not held or stored by our site. Gilray Plant Ltd never passes any of your details on to any third party.

Gilray Plant Ltd reserves the right to decline to accept an order at our absolute discretion.